Redbox Reviews

Based on 3 customer reviews and online research, redbox.com has a consumer rating of 4.7 out of 5 stars, indicating that most customers are very satisfied with Redbox.

4.7 / 5.0

3 Reviews

5 Stars(2)

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4 Stars(1)

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3 Stars(0)

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2 Stars(0)

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1 Star(0)

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How would you rate Redbox?

Customer Reviews (3)

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Todd Reynolds
Posted on 03/10/2021
No major issues only the redbox was not…

No major issues only the redbox was not working or not getting my points. Called and right away fixed it. movies r cheap. I have points and they constantly send promo codes

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Cassandra Martin
Posted on 12/19/2020
Customer Service Chat-Happy Review

I just want to say that Redbox is doing a great job, Considering all the competition today with streaming services you still provide affordable NEW movies at a reasonable price.

I will always remain a customer and I hope Redbox has a successful future. I appreciate your new representatives on chat they are providing excellent customer service. Customers I recommend using chat for quick and professional resolution.

Sincerely
Sharon Godwin

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Meghan Foster
Posted on 07/07/2020
Great Customer Service When Things Go Wrong

I've never had any issues with redbox until recently, I went to return a movie three times and the box was down every time. I finally returned my movies, talked with a representative and in less than 5 minutes of talking to her I was approved for a refund. That's how customer service is done! (I used the chat feature, I'm sure calling them will result in wait times and transferring, I recommend using the chat feature if you can.)

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